Troubleshooting

If you can't open one of Clallam County's web pages, or are having trouble with the site, please check the following for help.

GIS/Maps problems?

See the Help Section on the Maps Page, or email the GIS team.

Property Search

See our Property Search Help page. If the Property Search page will not load in your browser, try each of the following two links. If neither will load, or, if it shows an error message, contact us, let us know what happens when you try visiting the page, and we will communicate with the company that created and supports the Property Search Application.

Contact Us

If you can you view other web pages, but the page you are trying to open on our website will not open, and if you have determined the problem is not with your computer or your internet service provider, please contact us and let us know the following information:

1. What page address are you unable to access (such as https://websrv22.clallam.net/propertyaccess/?cid=0)?
2. What web browser are you using (e.g. Internet Explorer, Edge, Firefox, Chrome, Safari....)?
3. Are you using a company networked computer, or a computer at home, a phone or tablet (at home or out in public), or a laptop or computer someplace other than home or work?
4. Specifically, what happens? What do you see on your screen when you try to access the web page, document or application?

Also, be aware many sections of our website, including Property Search, are under construction and undergoing improvements which could result in intermittent problems. If you email us about Property Search, we will forward your message on to the people who work with the Property Search application and those who develop and support it.